Privacy Policy

Privacy Policy

Introduction

Welcome to http://littleton-obsessive-compulsive-disorder-therapy.denvermentalhealthcare.com (hereinafter referred to as “Littleton OCD Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to external third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy governs your interactions with us in the following scenarios:

  1. When you create an account and use our applications or services as an authorized user.
  2. During your visits to our websites, including any interactions with features and content.
  3. If you subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information, which can include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, including payment card details, billing addresses, and payment history.
  • Financial Information: This may include bank account numbers, investment portfolios (if relevant), or financial records.
  • Purchase Information: Items you have bought from us, purchase frequency, and order details.
  • Mobile Device Identifiers: Unique device IDs, phone numbers, and mobile app usage data.
  • Location Data: Your geographical location, often obtained through IP addresses or GPS services (with your consent).
  • Feedback: Comments, reviews, and ratings you provide about our services.
  • Social Media Information: If you interact with us on social media platforms, we may collect data from these accounts.
  • Product Information: Details about products you view, search for, or purchase on our sites.

We gather this data through various means: user input forms, account setup processes, interactions with our services, automated tracking technologies (like cookies), and information received from third parties (who operate independently).

Cookies

We use cookies to enhance your experience and improve the performance of our websites and applications. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These ensure basic functions, like allowing you to log in and navigate through secure areas.
  • Preference: Cookies store user preferences, such as language settings or display options.
  • Analytics: They enable us to analyze website traffic, track usage patterns, and gather insights for optimization.

You can control non-essential (i.e., tracking) cookies through our Cookie Manager, where you can adjust your preferences.

Retention and Deletion

The duration we retain personal data depends on the purpose for which it was collected:

  • We keep account information, payment details, and financial records as long as your account is active and for a reasonable period after its closure to comply with legal requirements.
  • Purchase history and order details may be retained for billing purposes and to improve our services, typically for a period of 7 years.
  • Most other types of personal data are retained only for the time needed to fulfill the purpose for which they were collected or as required by law.

Once the retention period expires or when you request deletion, we will anonymize or securely delete your data from our systems and those of our service providers.

Security Measures

We have implemented robust security measures to protect your personal information:

  • Encryption: We use encryption for data at rest (stored data) and in transit (data being sent over networks).
  • Secure Third-Party Processing: We engage secure third-party vendors to process certain functions, ensuring they adhere to strict privacy standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and we regularly review access permissions.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately at the provided contact details, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its disclosure.
  • Rectification: The right to correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Under certain circumstances, you can ask for the deletion of your data.
  • Restriction: You may limit the processing of your data in specific situations.
  • Portability: The ability to receive a copy of your data in a structured, commonly used format.
  • Objection: You have the right to object to the processing of your data for certain purposes.
  • Non-Discrimination: No adverse decision should be made solely based on automated processing of personal data.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer using the details provided in the “Contact Us” section.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage you to review these updates regularly.

Contact Information

For any questions, feedback, unsubscribe requests, or data privacy inquiries, please contact us:

  • Email: contact@littleton-obsessive-compulsive-disorder-therapy.denvermentalhealthcare.com
  • Postal Mail: Littleton OCD Therapy, 123 Main Street, Denver, CO 80202 (Please note that this is not a mailing address for therapy services.)